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30-Day Risk-Free Trial & Return Policy

Last updated: October 2026

1. 30-Day Risk-Free Trial

We are confident that OrthoCloud™ will relieve your neck and shoulder tension. Test it for up to 30 days. If you are not feeling noticeable cervical relief, you are entitled to a 100% full refund.

2. How to Request a Return

Simply send an email to support@orthocloudrelief.com with your order reference number. Our US support team will provide return instructions within 24 hours.

3. Refund Processing

Refunds are credited directly back to the original method of payment (Visa, Mastercard, American Express, Apple Pay) within 3 to 5 business days of return confirmation.